Shipping & Delivery Policy
Shipping & Delivery Policy
Thank you for shopping with Indianinventory Store! We're committed to providing you with a smooth and transparent shopping experience. As a Marketplace store, we work with various suppliers worldwide to bring you a wide range of products. This means that shipping times and delivery methods may vary. Please read our policy carefully to understand how your orders will be shipped and delivered.
1. Order Processing Time:
-
All orders are typically processed within 2-7 business days (Monday-Friday, excluding holidays) after your order is placed and payment is confirmed.
-
During peak seasons, sales events, or unforeseen circumstances, processing times may be slightly longer. We appreciate your patience.
2. Shipping Times & Estimates:
-
Estimated Delivery Times: Due to the nature of products, delivery times can vary significantly depending on the product, the supplier's location, and your delivery address.
-
Typical Delivery Timeframe: You can generally expect your order to arrive within 7-15 business days after it has been shipped.
-
International Shipments: For some international destinations or specific products, delivery may take longer, potentially up to 20-30 business days.
-
-
Please Note: These are estimated delivery times only. Delays can occur due to customs procedures, carrier issues, weather conditions, or other factors outside of our control.
3. Shipping Costs:
-
Shipping costs will be calculated at checkout based on the weight, dimensions, and destination of your order.
-
We may offer free shipping promotions from time to time. Please refer to our website banners or promotional materials for details.
4. Tracking Your Order:
-
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s).
-
You can track the status of your order by visiting the link and entering your tracking number.
-
Please allow 24-48 hours for the tracking information to update after you receive your shipping confirmation.
5. Multiple Shipments:
-
As we source products from various suppliers, if you order multiple items, they may be shipped from different warehouses and arrive in separate packages on different dates.
-
You will receive individual tracking numbers for each shipment.
6. Customs, Duties, and Taxes:
-
For international orders, please be aware that your package may be subject to customs duties, taxes, and import fees levied by the destination country.
-
These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.
-
We recommend checking with your local customs office for more information on potential charges before placing your order. We are not responsible for any delays caused by customs processing.
7. Undeliverable Packages:
-
In the event that a package is undeliverable due to an incorrect address provided by the customer, refusal of delivery, or failure to pick up the package from a local postal facility, the package may be returned to the sender.
-
In such cases, the customer will be responsible for any re-shipping fees. Original shipping fees are non-refundable.
8. Lost or Damaged Packages:
-
If your package is lost in transit or arrives damaged, please contact us immediately at indianinventorystore@gmail.com within 2 days of the estimated delivery date or receipt of the damaged item with images and videos.
-
We will work with our suppliers and the shipping carrier to investigate the issue and find a suitable resolution, which may include a replacement.
-
Please retain all original packaging and provide photographic evidence of any damage.
9. Changes to Your Order/Shipping Address:
-
Once an order has been placed, we have a very limited window to make changes or cancel it, as our suppliers begin processing quickly.
-
If you need to make a change, please contact us immediately at indianinventorystore@gmail.com. We will do our best to accommodate your request, but we cannot guarantee changes once an order is in processing or has been shipped.
10. Contact Us:
If you have any questions or concerns regarding our Shipping & Delivery Policy, please do not hesitate to contact our customer service team at indianinventorystore@gmail.com or through our contact page.